Congratulations Jacqui - the winner of last month's competition on Britannica. The answers to last month' s competition are as follows:
1. The online database is a superior product to the old printed version, because it has more features (such as access to magazines, websites and videos) and the information is constantly updated.
2. Britannica is a general knowledge encyclopaedia. It's great for finding difficult information on school assignments.
3. If a young customer wanted easy-to-read information on the Burke and Wills expedition, you would direct them to use the Britannica Junior or Britannica Student sections of Britannica (depending upon their age).
4. To view a video clip of the Large Hadron Collider, type the search term into the search box. On the right-hand side, there is a link to a video clip.
5. To find primary source material on Franz Liszt, type the search term into the search box. Then look under the 'Additional Content' tab and click on 'Primary Sources and Ebooks'.
6. To create a Workspace, click on the 'Workspace' tab on the homepage. Type in a username and password. Then enter an email address and click OK.
The Legal Information Access Centre (LIAC) is a specialist information service of the State Library of NSW. It provides access to information about the law for all the members of the community in NSW.
LIAC coordinates the 'Find Legal Answers' service, which is available in all public libraries in NSW and online. This service provides access to online legal resources such as online pamphlets, fact sheets and online legislation and case law, as well as the books in the Tool Kit and Hot Topics collections, either online or in print.
Think you know how to find legal resources? Answer these questions using LIAC resources, to go into the draw to win a prize (You only have to say how you would find information on each question - not give the answer) :
1. A customer comes in and says that he has a traffic fine that he thinks is unfair. He would like to find information on how to challenge the fine. Where would you look for this information?
2. A customer is worried about her Chinese neighbour. She wants information on domestic violence in Chinese. Where would you look for this information?
3. A customer comes in and tells you that her marriage is breaking up and she is worried about what will happen to herself and her two children. She has already found some online information, but she now wants some more detailed information. Where would you look for this information?
Send your answers to Rayyan.
If you don't know the answers to these questions, you might benefit from a Legal Resources Training Session, which will be held on the 29th November, 2012 at 2.00-3.30 pm and the 11th December, 2012 at 2.00-3.30 pm. Contact Ann if you would like to attend a session.

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